Terms & Conditions
1. Who we are
ROD SOCIETY S.R.L., registered office at Via Giorgio Washington 56, 20146 Milan (MI), Italy. Tax Code and VAT No. IT14310540969, REA MI-2774359. Email: info@rodsociety.com.
Rod Society is a licensed travel agency and tour operator, operating under a SCIA filed with the SUAP of the Municipality of Milan on 2 October 2026, protocol no. 0583334, pursuant to Italian Legislative Decree 79/2011 (Tourism Code, as amended by Legislative Decree 62/2018) and Lombardy Regional Law 27/2015.
Technical Director: Mauro Caggianelli.
Professional liability insurance: Assimoco S.p.A., policy no. 703.14.00100660.
Insolvency protection (art. 47 Tourism Code): Il Salvagente S.c.a r.l., Corso Svizzera 185, 10152 Turin, Italy – tel. +39 011 0888111 – info@ilsalvagente.info – www.ilsalvagente.info. If Rod Society becomes insolvent, travellers may contact Il Salvagente directly for the refund of sums paid and, where applicable, repatriation.
By booking through rodsociety.com you accept these Terms & Conditions, which form part of every booking contract.
2. Our services and our role
Rod Society sells three types of service. Our role, and therefore who your contract is with, depends on the type of service. The type is always indicated on the booking page and in the booking confirmation.
2.1 Fishing Days in Italy. For single guided fishing days in Italy, Rod Society acts as intermediary on behalf of the local guide. The contract for the fishing day is concluded between you and the guide, who is responsible for its execution and issues the invoice or receipt for the service. Rod Society is responsible for the correct handling of the booking and of your payment, and invoices its own service fee.
2.2 Fishing Days abroad. For single guided fishing days outside Italy, Rod Society sells the service in its own name and is your contractual counterpart. The service is performed by a local guide selected and contracted by Rod Society.
2.3 Travel Packages. When a fishing experience is combined with at least one other travel service of a different type for the same trip (for example accommodation or transfers), it is a package travel within the meaning of the Tourism Code. Rod Society is the organiser of the package and is responsible for the performance of all travel services included in it, whoever performs them.
2.4 Lunch, drinks, fishing licences and equipment included in a fishing day are part of that same service and do not by themselves turn it into a package. If you add accommodation or transfers to a fishing day booking, the package conditions in Section 5 apply.
3. Booking and payment
3.1 A booking is confirmed when Rod Society sends you written confirmation by email after receipt of the required deposit.
3.2 Fishing Days: the deposit and payment terms are indicated on the booking page and in the booking confirmation.
3.3 Travel Packages: the deposit is indicated on the booking page and in the booking confirmation; the balance is due no later than 45 days before departure. Bookings made within 45 days of departure require full payment at booking. If the balance is not received by the due date, Rod Society may treat the booking as cancelled by the traveller and apply the cancellation fees in Section 6.
3.4 Before you book a package, we provide you with the standard pre-contractual information form required by the Tourism Code, together with the package details. Your booking confirmation constitutes the package travel contract.
3.5 Prices are shown in the currency indicated on the relevant page, which may vary by destination, and include the services listed under "Includes". Anything not listed there is not included.
3.6 Once a booking is confirmed, its price is fixed. Changes or special requests made by the traveller after confirmation (for example extra nights, additional fishing days, room upgrades or different dates) are quoted separately and applied only with the traveller's agreement. If a service included in the booking becomes unavailable for reasons beyond Rod Society's control, Rod Society will propose an equivalent alternative; if the alternative costs more, the traveller may accept the price difference or, for Travel Packages, cancel without fees and receive a full refund.
4. Conditions for Fishing Days
4.1 You may cancel a fishing day up to 14 days before the scheduled date. The deposit is refunded only if you purchased the Flex Cancellation add-on at checkout; otherwise it is non-refundable.
4.2 Cancellations made less than 14 days before the scheduled date are not eligible for a refund of the deposit, whatever the reason.
4.3 If the scheduled guide cannot run the fishing day, Rod Society may replace them with another guide of equivalent standard. A change of guide does not entitle you to a refund. If no substitute guide is available and the fishing day cannot take place, you will be offered a new date or a refund of the price paid for that day.
4.4 The guide may cancel or shorten a fishing day if weather, water conditions, government restrictions or other circumstances beyond its control make it unsafe or impossible. In that case you will be offered a new date or a full refund of the price paid for the affected day.
5. Conditions for Travel Packages
5.1 Package travel contracts are governed by the Tourism Code (Legislative Decree 79/2011 as amended by Legislative Decree 62/2018), implementing Directive (EU) 2015/2302. Nothing in these Terms limits the rights granted to you by those provisions.
5.2 Cancellation by the traveller. You may cancel a package at any time before departure by paying the cancellation fee set out in Section 6.
5.3 Unavoidable and extraordinary circumstances. You may cancel without paying any fee, and receive a full refund, if unavoidable and extraordinary circumstances occurring at the destination or its immediate vicinity significantly affect the performance of the package or the transport to the destination (for example natural disasters, serious health or security risks, or government closures). Ordinary adverse weather is not in itself such a circumstance.
5.4 Changes by Rod Society. Rod Society may make minor changes to the package before departure, informing you clearly. If a significant change to the main characteristics of the package becomes necessary, we will inform you without delay and you may accept the change or cancel without fees with a full refund.
5.5 Cancellation by Rod Society. If Rod Society cancels the package for reasons other than your fault, you will receive a full refund. Rod Society may also cancel without further compensation if the minimum number of participants stated for the package is not reached, giving notice within the terms set by the Tourism Code, or if prevented by unavoidable and extraordinary circumstances.
5.6 Transfer of the package. You may transfer the package to another person who meets all the conditions for it, by notifying us on a durable medium at least 7 days before departure. You and the transferee are jointly liable for the balance and any reasonable additional costs, which we will document.
5.7 Performance and lack of conformity. Please report any lack of conformity to Rod Society without undue delay during the trip, so that we can remedy it. If a service cannot be provided as agreed, we will offer suitable alternatives or an appropriate price reduction, in accordance with the Tourism Code.
5.8 Assistance. If you are in difficulty during the trip, Rod Society will provide appropriate assistance without delay, including information on health services, local authorities and consular assistance.
5.9 Fishing days lost to weather. Where weather or water conditions make fishing impossible on a scheduled fishing day without amounting to unavoidable and extraordinary circumstances, the affected guiding days will be refunded at the rate indicated for that package. Accommodation and other non-fishing services already provided are not refunded.
6. Cancellation fees for Travel Packages
6.1 Unless the specific conditions of a destination provide otherwise, payments made for a Travel Package are non-refundable. For cancellations by the traveller more than 45 days before departure, the cancellation fee is the deposit paid. For cancellations 45 days or less before departure, the cancellation fee is 100% of the package price.
6.2 These fees reflect the costs Rod Society incurs towards lodges and guides, which commit their availability and are paid in advance. They do not apply where you cancel in the unavoidable and extraordinary circumstances described in Section 5.3.
6.3 Special conditions for New Zealand expeditions. New Zealand guides operate on a limited seasonal allocation and are committed six months or more ahead of the season; Rod Society secures and pre-pays guiding days at booking. For New Zealand expeditions:
a 50% deposit is required at booking and is non-refundable;
full payment (guiding, accommodation, transfers, gear hire and licences) is due no later than 90 days before the first day of the expedition; bookings made within 90 days require full payment at booking;
if final payment is not received by the due date, the booking may be treated as cancelled and the deposit retained;
the Flex Cancellation add-on is not available;
comprehensive travel insurance including cancellation and interruption cover is a condition of booking.
The right to cancel without fees in unavoidable and extraordinary circumstances (Section 5.3) also applies to New Zealand expeditions.
7. Your responsibilities
7.1 You must provide accurate and complete information at booking, including personal details, relevant medical conditions, allergies, physical fitness and fishing experience. Guides rely on this information to plan a safe and appropriate experience.
7.2 You are responsible for holding valid travel documents, visas and any health requirements for your destination, and for arriving punctually at the meeting point communicated to you.
7.3 You must follow the safety instructions of the guide and of the lodge staff.
7.4 Fishing and outdoor activities involve inherent risks, including physical exertion, wading, boat travel, water hazards, changing weather and remote locations with limited access to medical care. Please consider these risks when booking and inform us of anything that may affect your participation.
7.5 We strongly recommend comprehensive travel insurance covering medical expenses, repatriation, cancellation and interruption. It is mandatory for New Zealand expeditions. Rod Society's own liability insurance does not replace personal travel insurance.
8. Liability
8.1 Fishing Days in Italy. The guide is responsible for the execution of the fishing day. Rod Society is responsible for errors in the booking process attributable to it.
8.2 Fishing Days abroad and Travel Packages. Rod Society is responsible for the performance of the services it sells, in accordance with applicable law and, for packages, the Tourism Code.
8.3 Rod Society is not liable where a failure is attributable to you, to a third party unconnected with the services provided, or to unavoidable and extraordinary circumstances.
8.4 Where permitted by law, compensation owed by Rod Society is limited to three times the total price of the package or service. This limitation does not apply to personal injury or death, nor to damage caused intentionally or negligently.
8.5 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
9. Complaints
Complaints should be sent in writing to info@rodsociety.com as soon as possible and, for problems during the trip, without undue delay so that they can be remedied on the spot. We will acknowledge your complaint and reply within 30 days. Claims under the Tourism Code are subject to the limitation periods set by that Code.
10. Personal data
Personal data are processed in accordance with Regulation (EU) 2016/679 and our Privacy Policy. Data needed to perform your booking are shared with the guides and lodges providing the services, including outside the EU, only for that purpose.
11. Changes to these Terms
Rod Society may update these Terms. The version applicable to a booking is the one published at the time of booking confirmation.
12. Governing law and jurisdiction
12.1 Definitions. "Consumer" means a natural person acting for purposes outside their trade, business, craft or profession. "Business Customer" means a natural or legal person booking in the course of their trade, business, craft or profession, including travel agents and travel advisors.
12.2 Scope. This Section applies to all contracts concluded through Rod Society, including Fishing Days and Travel Packages.
12.3 Governing law. These Terms and every booking contract are governed by Italian law. For Consumers resident in the European Union, this choice does not deprive them of the protection of mandatory provisions of the law of their country of habitual residence. For Consumers resident outside the European Union, it is subject to any overriding mandatory provisions applicable under the relevant rules of private international law. Contracts with Business Customers are governed exclusively by Italian law.
12.4 Consumers resident in the European Union. Nothing in these Terms limits the right of Consumers resident in the European Union to bring proceedings before the court competent under mandatory consumer protection rules, including the courts of their place of residence. Such Consumers may also bring proceedings before the courts of Milan, Italy.
12.5 Consumers resident outside the European Union. Any dispute relating to the validity, interpretation, performance or termination of a booking contract falls within the jurisdiction of the Italian courts and, as to venue, under the exclusive jurisdiction of the Court of Milan, Italy, without prejudice to any mandatory forum available to the Consumer under applicable law or international conventions. The Consumer expressly accepts this clause when confirming the booking.
12.6 Business Customers. Any dispute arising out of or in connection with a contract with a Business Customer is submitted to the exclusive jurisdiction of the Court of Milan, Italy, to the exclusion of any other forum to the extent permitted by law. The Business Customer represents that it is acting in the course of its trade, business, craft or profession and does not qualify as a Consumer.
12.7 Amicable settlement. Before bringing legal proceedings, either party may attempt to settle the dispute amicably through a written complaint under Section 9. Any such attempt is without prejudice to the Consumer's mandatory rights and is not a waiver of the right to bring proceedings.
12.8 Severability and interpretation. If any provision of this Section is invalid or unenforceable for a category of customers, the remaining provisions remain in full force. In case of doubt, provisions applicable to Consumers are interpreted in the way most favourable to the Consumer.